Thursday, February 4, 2010

Do a Better Job Resolving Conflicts!

First, ask yourself...
Would you like to have better success resolving conflicts with your colleagues?

Contrary to what most people think, successful conflict resolution does NOT begin with the actual realization that there is a conflict at hand. So, where does it start? It starts with the relationship you have with the other party! This means that your ability to resolve a conflict in October might have begun in January when you first started working with that person.

Having a track record of working with the other party to resolve conflicts, having an open line of communication already established, and trusting that the other party has integrity and a mutual best interest at heart are all things that will come into play when trying to resolve the conflict at hand.

Without a solid relationship already in place, when a conflict does arise, both parties will be much more likely to only care about their own interests and not be willing to have an open dialogue - which will significantly hinder your ability to find a quick and positive resolution to the issue. The stronger and more trusting your relationship is with the other party, the greater the chances are that you will be able to find common ground on your issue, ensuring BOTH parties leave feeling satisfied.

**This week's tip was taken from "Resolving Conflict Successfully" which is the September session of The Compass Program. Click Here to view the schedule of all 12 sessions for The Compass Program.

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