Promote Open Communication With Your Employees!

First, ask yourself...
Would you like your employees to feel more encouraged to share their ideas and opinions?

We are all familiar with the concept of "walking the talk" which means to follow through on what we say because in reality, our actions speak louder than words. As leaders, it is vital to walk the talk when it comes to promoting the idea of "open" communication, because when our actions do not mirror our words, dramatic negative fallout can occur. When employees feel that they cannot approach their manager with a question, concern, or simply to challenge something they don't agree with, the following are likely to happen: more long-term conflicts will take place, innovation will be stifled, reactive attitudes will form instead of proactive ones, and there will be a lack of trust within relationships.

If an environment of honest, open communication is something we desire to have, we can't simply just talk about it; employees must see it taking place, and it starts with us, as leaders, actively promoting it. Actions such as proactively soliciting feedback (even if we know it might not be all wonderful compliments), encouraging others to play devil's advocate (especially to our opinions), and commending others for proposing ideas that might be different from ours will show that we actually mean what we say about open, honest dialogue.

Taking these proactive steps makes it clear to the others on the team that their opinions matter and that we value what they bring to the table - likely resulting in an increased level of employee engagement and sense of ownership.

**This tip was taken from "Promoting Open & Healthy Dialogue" which is the October session of The Compass Program. Click Here to view the schedule of all 12 sessions for The Compass Program.

Successfully Empower Your Employees!

First, ask yourself...
Would you like to be able to empower your employees to make more decisions on their own?

Empowering employees helps free up the manager's time for more important tasks, and helps to develop the employees' skills and increase their engagement at the same time. Empowerment is obviously a good thing, but how come we are not always able to empower our employees as much as we would like? Well, many factors contribute, but one that is often overlooked is the amount of information we share with them, and how this act (information sharing) directly impacts our ability to empower, and their success when empowered!

When we actively and openly share information with our employees, 3 major outcomes are likely to occur:

1. Commitment and overall employee engagement will increase since they will feel like a bigger and more integral part of the team
2. The amount of innovation and proactiveness on their part will skyrocket
3. They will have the knowledge and ability to make decisions on their own (no longer will they have to run to us every time they have a question, or encounter a problem or challenge).
   

So what info do we share? Well, each organization is different, and each employee is different. A few ideas to get you started: company financial data, the needs and wants of the customers, strengths and weaknesses of the organization, info about competition, and overall organization and team goals.

This tip was taken from "Empowering Others for Success" which is the July session of The Compass Program. Click Here to view the schedule of all 12 sessions for The Compass Program.